Privacy Policy

Effective Date:

This Privacy Policy (“Policy”) is effective as of, and was last updated on, June 3, 2026.

We value your privacy. This Policy outlines how Packets of Hope (“we,” “us,” or “our”) processes the personal data you provide when you visit our website at www.packetsofhope.com (the “Site”), download a copy of our book, sign up to receive our newsletter, or otherwise interact with us (collectively, the “Services”). We are the data controller of your personal data. We recommend that you read through this Policy thoroughly to gain a clear understanding of our privacy practices.

When you use our Services, you agree to our collection, use, and disclosure of personal data about you as described in this Policy. If you do not provide us with personal data that we request, we may not be able to provide you with our Services or your experience with those Services may be impaired.

LEGAL BASIS FOR COLLECTING AND PROCESSING YOUR PERSONAL DATA

Our legal basis for obtaining and utilizing your personal data, as this Policy outlines, depends on the context in which it is collected.

We may collect your personal data:

  • To provide and improve our Services.

  • For analytics and advertising purposes.

  • To comply with laws where required.

WHY WE PROCESS PERSONAL DATA

We process personal data for the following purposes:

  • To notify you about changes to our Services.

  • To provide customer support.

  • To provide our Services.

  • To gather analytical data to improve our Services.

  • To monitor the usage of our Services.

  • To detect, prevent, and address technical issues.

  • To communicate with you, including providing you with our newsletter.

  • For advertising purposes.

CATEGORIES OF PERSONAL DATA WE COLLECT

We collect the following categories of personal data:

  • First and last name.

  • Email address.

  • IP address.

  • Device and browser information.

  • Website usage data.

We do not necessarily collect all of the specific pieces of personal data listed for any given person.

HOW WE COLLECT YOUR PERSONAL DATA

There are two ways in which we collect data:

  • Data you provide directly to us.

  • Data we collect automatically through your use of the Site (for example, via cookies and other tracking technologies).

We collect data directly from you during your communication with us regarding our Services, such as when you contact us through our Site. This is the data that you provide to us.

In addition to the data that you provide, we also use third-party tools to facilitate, operate, and manage our Site. These tools use cookies and other tracking technologies (collectively, “Cookies”). However, the third-party tools that we use will only insert Cookies and collect your personal data with your explicit consent. Please see the “Digital Technologies” section below for more information.

WITH WHOM WE SHARE THE COLLECTED PERSONAL DATA

To facilitate and make our Site accessible to visitors, we engage service providers who may require access to your personal data in order to provide their services to us. Please note that the service providers we engage only have access to your personal data to perform the tasks we have assigned to them, and they are obligated not to disclose or use it for any other purpose.

We may also disclose your personal data to third-party companies for analytics and marketing purposes. The tools these third-party companies utilize may involve Cookies. Some of these third parties may track your online behavior over time and across different internet websites or online services.

We share or disclose all categories of personal data we collect with one or more of the following service providers or third-parties:

ANALYTICS

We use a third-party analytical software to gather statistical information about Site visitors. One of the analytics services we use includes, but is not limited to, Google Analytics.

ADVERTISEMENT

We use third-party services to personalize content and serve you with relevant ads. These services may collect and share data about your interactions with our Services. These third-party services may include, but are not limited to:

  • Google Ads

  • Facebook

The specific third-party services we use may change over time. We encourage users to review this Policy periodically for updates.

We use advertising Cookies only with your consent. These Cookies may track your activity across websites to provide personalized advertising in accordance with applicable laws.

SOCIAL MEDIA

We use third-party social media tools on our Site to enable sharing from our Site. These services may share content you provide to third parties. This may include, but is not limited to:

  • Meta

  • X

  • LinkedIn

Our Site may contain links to other websites not operated or controlled by us ("Third-Party Sites"). The policies and procedures set forth herein do not apply to any Third-Party Sites. We cannot control the privacy policies of sites we may link to on our Sites. Therefore, if you visit or provide personal data to linked third-party sites, the information is stored on their servers and is governed by their privacy policies. We encourage you to review these privacy policies and contact the website operator if you have questions or concerns about them. Links to Third-Party Sites do not imply that we endorse or have reviewed the Third-Party Sites, including their privacy policies, if any.

DIGITAL TECHNOLOGIES

With your consent, we use various Cookies to gather information about you when you interact with our Site, email communications, advertisements, or our Services. If you opt in to our use of Cookies, certain information about your use may be collected automatically, including, but not limited to:

  • Details of your visits to and information generated in the course of your use of the Site, for example, the timing, frequency, pattern of use, traffic data, location data, the resources that you access, and how you reached our Site.

  • Details regarding the device you use to access our Services, including but not limited to your operating system and browser type.

  • Information about how you interact with our Services, including whether you open or click links in our correspondence, Site, or ads.

We use the information gathered via these Cookies to maintain and optimize our Site (e.g., improving security, fixing bugs, preventing website crashes), understand traffic and usage patterns, associate information with a particular user or device, personalize your experience, track other websites you visit or other online activity, and for marketing purposes (e.g., generating leads and tailoring our marketing efforts). Our use of targeted advertising does not increase the number of ads you see, only how relevant those ads are to you.

The Cookies on the Site may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire). Some of the cookies we use may be flash cookies, which may contain demographic information, and depending on your browser, these cookies might not normally be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they can be deleted. Among other Cookies, we use Google Analytics. You can learn more about how those Cookies work by visiting “How Google uses information from sites or apps that use our services,” located at https://policies.google.com/technologies/partner-sites. You may install a Google Analytics Opt-out Browser Add-on by visiting https://tools.google.com/dlpage/gaoptout.

You can learn more about cookies, see what cookies have been set on your computing device, and learn how to manage and delete them by visiting http://allaboutcookies.org.

While we recommend that you opt in to our use of Cookies, because they allow you to take advantage of some of the features of our Site, you have the ability to control our Cookies. Specifically, you can configure your browser settings to (i) receive notifications when you are receiving new cookies, (ii) disable cookies, or (iii) delete cookies. Please refer to your browser's help section for information on how to do this. If you elect not to allow Cookies to be placed, you may not be able to use or to enjoy all of the services and features of our Site.

You can opt in to our use of Cookies by selecting “Accept all” in the cookie banner present when you visit the Site. If you elect to opt in to our use of Cookies, you may opt out at any time via our cookie banner. If you have previously opted in and would like to opt out, you can select the “Customize” option present in the cookie banner on our Site to control your preferences, email your request to info@packetsofhope.com, or use a universal opt-out mechanisms, such as the Global Privacy Control (“GPC”), on browsers and/or browser extensions that support such a signal. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. 

At this time, we do not alter our Site’s data collection and use practices in response to Do Not Track signals.

NEWSLETTER

We offer you the opportunity to enroll in our newsletter to learn more information regarding our book, Packets of Hope. If you opt in to receiving the newsletter, you can always unsubscribe later by selecting the “Unsubscribe” option at the bottom of the any newsletter email communication.

WHAT ARE YOUR RIGHTS AS THE OWNER OF PERSONAL DATA

If you are resident of Colorado, Delaware, Maryland, Minnesota, Montana, New Jersey, Oregon, or the European Economic Area (“EEA”), you have the following data protection rights:

  • The right to confirm and access. You may request that we confirm whether or not we are processing personal data about you and request access to such personal data. You may also request a copy of digitally-stored personal data in a portable and, to the extent technically feasible, readily usable format.

  • The right to update or correct. You may request that we correct inaccurate personal data that we have about you.

  • The right to delete. You may request that we delete the personal data you provided to us or that we obtained about you, subject to certain exceptions (this includes EEA residents’ right to object, restrict, or withdraw consent to the processing of their personal data).

  • The right to opt out of targeted advertising. Unless you have previously elected to opt in to targeted advertising, we do not collect your personal data for that purpose. If you have opted in, you (or an authorized agent on your behalf) may opt out at any time. See this Policy’s “Digital Technologies” section for more information on how to opt in or out of targeted advertising.

In addition to the rights listed above, you may have additional rights available to you, including:

  • Maryland residents have the right to obtain a list of the categories of third parties to which we have disclosed the consumer’s personal data. Such information is readily available to you in this Policy under the “With Whom We Share The Collected Personal data” section.

  • Delaware, Minnesota, and Oregon residents have the right to request a list of the specific third parties to which we have disclosed the consumer's personal data.

  • Residents of the EEA have the right to lodge a complaint with a supervisory authority. For more information on this, please contact your local data protection authority.

To exercise any of these rights, please refer to this Policy’s “How Can You Exercise Your Rights as the Owner of Personal Data” section.

If you are a resident of Colorado, Delaware, Maryland, Minnesota, Montana, New Jersey, Oregon, and do not agree with our decision regarding your privacy request, you may submit a request to appeal our decision by emailing us at info@packetsofhope.com.

HOW CAN YOU EXERCISE YOUR RIGHTS AS THE OWNER OF PERSONAL DATA

If you would like to exercise your rights, you may submit your requests to us through the following channels:

Once you submit your request, we will take commercially reasonable steps to verify your identity, including verifying information you provide to us against information matching the information in our files about you (e.g., your name and email address). Once we have verified your request, we will make good faith efforts to evaluate and act on your request, but there may be circumstances in which we might not grant your request.

DATA RETENTION

The duration for which we retain each specific category of personal data depends on the processing purpose for which it was collected. We may retain each category of personal data for as long as needed or permitted based on your relationship with us, our legal and regulatory obligations, and our need to retain information for normal business purposes, including marketing. The criteria we use to determine our retention period includes:

  • How long the personal data is needed to provide our Services to you.

  • The type of personal data collected.

  • How recently you engaged with us and the nature of that engagement.

  • Whether we are legally or contractually required to maintain your data for a certain period of time.

  • Other legal considerations (e.g., statutes of limitations).

LOCATION AND TRANSFER OF YOUR PERSONAL DATA – NON-UNITED STATES RESIDENTS

Please note that by using the Site or otherwise engaging with us, you will be sending information (including personal data) to the United States, where our servers are located. We will hold and process your personal data in accordance with privacy laws in the United States and this Policy. Please note that privacy laws in the United States may not be the same as, and in some cases may be considered less protective than, privacy laws in other countries. Therefore, by providing your personal data, you consent to the use of your personal data for the uses identified in this Policy and to the transfer of your personal data to the United States. Additional detail can be obtained by contacting us as described in the “Contact Us” section.

Some of our third-party service providers may be located in other countries. In such cases, we require your data be transferred based on appropriate safeguards, such as adequacy decisions, standard contract clauses, or another transfer tool.

We take reasonable steps to ensure that your data is treated securely and that no transfer of your personal data will take place to an organization or a country unless adequate controls are in place to safeguard your data and other personal data.

By using our Site, you understand that your data may be transferred to and processed in the United States and other jurisdictions where data protection laws may differ from those in your country.

SECURITY OF YOUR PERSONAL DATA

We will seek to protect your personal data with appropriate safeguards and security measures. We seek to restrict access to your personal data to personnel who need that information to provide you with our products or services. We train our employees to familiarize them with this Policy and the procedures necessary to safeguard your personal data. We maintain physical, electronic, and procedural safeguards to protect your personal data.

PROTECTING YOUR CHILD’S PRIVACY

We do not knowingly collect personal data from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that data from our servers.

CHANGES TO THIS PRIVACY POLICY

From time to time, we may update this Privacy Policy. If we do, we will update the “Effective Date” at the top of the Privacy Policy. If we make material changes to this Policy, we may notify you on our Site, email, or any other reasonable method we determine. Your continued use of our Services and/or continued provision of data to us will be subject to the terms of the then-current Privacy Policy.

CONTACT US

If you have any questions about our privacy practices or this Policy, our please contact us at: